Anita Arinze

Contact
for this job

Anita Arinze

Get in touch with me

+353 1 679 3182 anita@stelfox.com

Contact for this job

Anita Arinze

Get in touch with me

Application Support Engineer

Date added

15/05/2019

Reference

5495

Salary

Negotiable

Stelfox is working with a client that offers support services in the financial services industry.
This role is in the heart of South Dublin and is looking for an excellent Application Support Engineer with 4 to 8 years of experience in the industry and ideally has a background working with payment systems and in the financial services industry.

Responsibilities and Role

• The ideal candidate should have 5-8 years of experience

• Troubleshoot and debug system issues and should be providing immediate or long-term solutions.

• Participate in on call rotational pager support

• Setting up proactive monitors when needed to keep the production environment on the go.

• Organise and drive triage meetings with support teams to solve high priority issues.

• Drive the production change implementation

• Be a point of contact for the BizOps team.

• Provide Status updates to customer management team daily.

• Escalate and involve Development team when required.

• Drive sync up calls between level 1 and 2 teams.

 

Skills Needed

• Java /J2EE
• Remedy
• Unix shell scripting
• Splunk
• Oracle SQL
• Dynatrace
• Web Application Servers
• Excellent troubleshooting skills -Analysing the log, Code Debugging etc.
• Application architecture/Infrastructure knowledge
• Excellent verbal and communication skills
• Strong leadership and decision-making skills.

Contact Anita on anita@stelfox.com or 016793182 for immediate consideration.

Please be aware that this is a contract position, so only available to Stamp 4 or EU passport holders.