Jennifer  O’Sullivan

Contact
for this job

Jennifer O'Sullivan

Get in touch with me

+353 21 4273668  jennifer@stelfox.com

Contact for this job

Jennifer O'Sullivan

Get in touch with me

Danish Level 1 Technical Support

Date added

12/12/2017

Type

Permanent

Location

Cork

Category

Tech Multilingual

Reference

7033

Salary

Competitive

I’m looking for the perfect candidate to join a global IT services company based in Cork. We’re looking for a Danish Level 1 Technical Support Engineer to join their team. You’ll be part of a well established multilingual team committed to delivering first-class technical support in both English and Danish.

What’s in it for you?

  • Great office location in Cork with great transport links
  • Good company culture and environment (well established social club)
  • Great place to progress your career

The Job:

  • Troubleshooting and problem-solving customer issues over phone and email, escalating when necessary
  • Ability to handle large numbers of calls/ tickets while ensuring a high level of customer satisfaction
  • Communicate with other departments to resolve user issues as per internal policy

 

What you need:

  • Fluent Danish and English
  • Previous Experience in Level 1 Technical Support / Customer Service an advantage
  • Ability to deal with high volumes of calls and emails
  • Excellent communication and time management skills
Apply now>