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Senior Appointments & PMO
LOA: 4 months
Location: Stockholm County, Sweden.
My client in Stockholm County are looking to speak with IT Service Delivery Managers for an interesting 4 month contract with immediate start. The successful candidate will drive a project aimed for performance improvement of application management and infrastructure services, provided by the 2 outsourcing partners. Their responsibility will be to analyze the current delivery model, ticketing volumes and identify how to improve way-of-working, addressing current delivery challenges.
What you will be doing:
• Service Management.
• Project Management.
• Gather, structure and equalize requirements and drive changes in the existing setup between the 2 outsourcers.
• Analytical skills to find solutions to existing gaps.
• Supervision and reporting to different stakeholders.
What you need:
• Experience in global IT delivery in dual-vendor outsourced environment.
• Application Management, Service Desk understanding, Infrastructure operations, based on ITIL.
• Excellent communication skills.
• 3 years+ experience in a similar role.
• Managed 5-10 resources.
Interviews will be conducted next week!
Get in touch with me on 00353 21 4273 668 or email email@example.com.
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