Lucas Della Libera

Contact
for this job

Lucas Della Libera

Get in touch with me

+353 1 634 8200 lucas@stelfox.com

Contact for this job

Lucas Della Libera

Get in touch with me

Inside Sales Support Executive

Date added

07/09/2017

Type

Permanent

Location

Dublin City Centre

Reference

6721

Salary

Negotiable

Inside Sales Support Executive

Come work as an inside sales support executive at a 5.5 Billion Dollar Company that offers great benefits with opportunities to advance and learn alongside accomplished business leaders. A global organization that provides consultative services on technology trends and software licensing and procurement.

What you’ll be doing:

  • Ability to establish and expand relationships within each customer.
  • Grows and maintains existing customer and partner relationships through proactive telephone activity.
  • Receive incoming calls from the customers when the software portfolio advisor is unavailable, at meetings or travelling.
  • Opportunity creation and management with aligned BDM’s, customer set up – item catalog, customer discount group, portal set up.
  • Working within agreed customer SLAs
  • Demonstrates ability to close sales and overcome customer objections

 

What you need:

  •  Ability to analyze data, identify trends and develop recommendations for improvement.
  • Research and solve complex, multi-faceted problems.
  • Knowledge of operational policies and procedures as well as customer service and sales probing techniques.
  • Skilled in relationship building, verbal and written communication, problem solving, researching customer and product information.

Qualifications:

  • Professional sales experience preferred.
  • Bachelor’s degree from four year college or university.
  • Customer service experience preferred.
  • Proficient in and knowledgeable with technology publishers licensing programs and product stack.

What’s in it for you:

  • Pension – matching contribution 3%
  • Healthcare – individual only
  • Annual leave 23 days + 9 bank holidays
  • Tax Saver Schemes

Please, to apply for this opportunity send your CV to lucas@stelfox.com

Apply now>