Niall Gilligan

Contact
for this job

Niall Gilligan

Get in touch with me

0873585599 [email protected]

Contact for this job

Niall Gilligan

Get in touch with me

Operations Support Analyst

Date added

08/01/2021

Type

Permanent

Location

Dublin

Category

Technical Support

Reference

106

Stelfox has teamed up with a FinTech company that is looking to bring in a skilled and talented Security Architect to join their growing team. Their main product is a trade finance platform using blockchain technology for the banking world. This platform will simplify the trade finance process and help revolutionise the banking world. They are looking to bring in an operations support analyst to join their growing team.

The Role:

  • Oversee the management process and ensure timely response to customers.
  • Effectively communicate technical issues to customers and management
  • Experience with diagnosing new technical issues to users and management and finding the root cause.
  • Good understanding of the full SDLC.
  • Excellent customer service skills and have the ability to build good relationships with stakeholders and customers.

Requirements:

  • 3+ years of experience working in an operational support environment.
  • Experience working in a multilevel support organisation.
  • Experience with ITIL principals.
  • Agile experience.
  • Excellent communication skills.

 

If you are interested in hearing more about this exciting opportunity and the attractive package on offer, please feel free to apply. Otherwise, you can contact Niall Gilligan on 01 679 3182 or email [email protected]

“Please note:

We have a number of similar positions currently, and in the future, which we would like to discuss with you should you indicate your interest in this role. When we receive your application for this role, we will contact you to advise you of our process for other similar positions.

Stelfox is fully compliant with GDPR regulations and you can read more in our privacy policy here: https://www.stelfox.com/privacy-policy-gdpr/

Your shared data will not be disclosed or transferred to a third party data controller or data processor located outside the EEA unless we have obtained your express consent.

We look forward to working with you.”

Please note:
We have a number of similar positions currently, and in the future, which we would like to discuss with you should you indicate your interest in this role. When we receive your application for this role, we will contact you to advise you of our process for other similar positions.

Stelfox is fully compliant with GDPR regulations and you can read more in our privacy policy here: https://www.stelfox.com/privacy-policy-gdpr/

Your shared data will not be disclosed or transferred to a third party data controller or data processor located outside the EEA unless we have obtained your express consent.

We look forward to working with you.

Apply now>