Recoveries Technician (Insurance Claims) – Contract

Recoveries Technician (Claims) Contract – Dublin

The role of a Deductible Recoveries Technician within the GRS Department is to pursue the Insured directly or via the Broker to successfully recover our expenses incurred; this involves but is not limited to the Recovery of indemnity payment, legal expense fees and SIR’s; the Deductible Recovery Technician is expected to work in cohesion with the Insured/Broker and/or Insured’s Representative to carry out necessary checks to ensure monies are recovered accurately and expediently. Follow company procedure to chase debt payments accordingly and prepare the file to be escalated for Legal action as and when required. The Deductible Recoveries Technician will maintain the highest standards of Customer Care and Satisfaction knowing this is paramount; combined with the requirement to make decisions about the validity and correct processing of a Recovery claim.

The Primary Role Of The Recoveries Technician Is To:-

• Track, trace and recover the Company’s outlay owed to them by the Insured and the effective Recovery of applicable policy deductibles
• Manage and monitor Deductible Recovery Cases referred from Claims Adjuster
• Handle all enquiries relating to the handling of deducible recovery claims
• Be able to contribute ideas to help shape strategy or process and perform in relation to claims and its process

Candidate Specification 

• Good level of Education
• The ability to communicate at all levels 
•  Methodical, flexible and able to work with minimal supervision 
• Experienced in MS Office, including word, excel and outlook 
•  Knowledge of basic general motor claims handling is helpful but not required 
• The candidate must be able to demonstrate an high level of liability awareness and resolution 
• Experience and/or knowledge of insurance claims processes and systems 
• Competent in recognising opportunities to maximise recovery, improve process and drive efficiency within the Team/Department

** Live Role – Apply for immediate consideration.

If you are interested in this role please forward your CV to suzanne@stelfox.com or call Suzanne Brophy on +35316793182 for further information.