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Infrastructure & Cloud
A leading retailer, with operations in the UK and Ireland, is seeking a Service Delivery Coordinator. This is an exciting opportunity to join a rapidly expanding organisation at its Dublin head office. Currently all IT Services are provided out of the Dublin Head Office and the successful candidate will be a member of this team.
The IT Service Delivery Coordinator assists the Service Delivery Manager as a key link between IT and the Business. The role will give a huge amount of experience quickly, allowing you to develop transferable skills and learn more about new technologies.
You will assist in overseeing a number of key functions within the IT department that enable the delivery of a high quality service to the business, and to ensure Service Support and Service Delivery processes are in place to meet business needs.
The IT Service Delivery Coordinator will work with multiple partners (internal and external) to ensure solutions & services are fit for purpose and act as lead on a number of upgrades, implementations and projects.
This position is a stakeholder facing role, and requires that you establish and manage expectations within the business and assist in driving the IT team to achieve those expectations to a high standard.
The role of IT Service Delivery Coordinator involves a great deal of multitasking.
This position requires strong problem solving skills. This person should be detail oriented and have strong customer service skills.
What you need:
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