Mike Dawson

Contact
for this job

Mike Dawson

Get in touch with me

+353 21 427 3668 mike@Stelfox.com

Contact for this job

Mike Dawson

Get in touch with me

Spanish Technical Support – Level 2

Date added

05/12/2017

Type

Permanent

Location

Cork

Category

Tech Multilingual

Reference

7025

Salary

30-32k

Job Title: Spanish Level 2 Technical Support

The Company:
A global IT services company based in Cork, are looking for a Spanish Level 2 Technical Support Engineer. You’ll be part of a well established multilingual team committed to delivering first class technical support in both English and Spanish.

The Job:

  • Troubleshooting and problem solving customer issues over phone and email, escalating when necessary.
  • Ability to handle a large numbers of calls/ tickets, whilst insuring a high level of customer satisfaction .
  • Communicate with other departments to resolve user issues.

 

What you need:

  • Fluent Spanish and English.
  • Previous Experience in Level 1 or 2 Technical Support.
  • Experience or understanding of Networking (or CCNA qualification) a great advantage.
  • Ability to deal with high volumes of calls and emails.
  • Excellent communication and time management skills.

What’s in it for you?

  • Great office location in Cork with great transport links
  • Good company culture and environment (well established social club)
  • Great place to progress your career

Contact:

Mike Dawson on +353214273668 | mike@stelfox.com for immediate consideration.

Apply now>