Lucas Della Libera

Contact
for this job

Lucas Della Libera

Get in touch with me

+353 1 634 8200 lucas@stelfox.com

Contact for this job

Lucas Della Libera

Get in touch with me

Sports Support Professional – German Speaker

Date added

16/01/2018

Type

Permanent

Location

Dublin North

Category

Tech Multilingual

Reference

7121

Salary

Negotiable

Want to be part of the customer service team for the No.1 Sports brand in the world? I am currently seeking for Germans speakers, fluent in English to provide first class customer support to consumers of one of the world’s most recognized brands in Sports.

The Job:

As a Support Agent, you will handle customer inquiries in a friendly, upbeat manner whilst attempting to resolve inbound customer queries. You’ll have access to a variety of resources, training and support in order to further develop problem-solving skills necessary to deliver the highest level of customer service.

Role and Responsibilities:

  • Offering customer service to end users/dealers in relation to a wide range of products
  • Answering emails from customers/dealers
  • Ensure customer satisfaction by providing timely and accurate information.
  • Logging detailed and accurate case notes to ensure optimal assistance for customers

 

What you need:

  • Leaving Cert or High School Education
  • Fluency in German and English essential
  • You have strong typing and PC skills
  • Software related knowledge and aptitude a plus
  • Willing to work flexible hours
  • Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good
    writing expression.
  • You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
  • You are interested in sports and you enjoy different sports activities
  • Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.

What’s in it for you?

  • An exciting full-time job in a young international environment
  • Pension plan
  • Excellent benefits and company discounts
  • Possibilities for development and promotions
  • Location easy to reach by Public Transport – Santry, Dublin

Contact:

lucas@stelfox.com for further details on this opportunity.

Apply now>