Technical Support Analyst

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Technical Support Analyst

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Role : Technical Support Analyst

Duration : 6 Months

Location :  Shannon, Ireland


The requirement is for a technical support analyst for BAU Live application support for middleware file-transfer systems. This includes working with Gentran Integration Suite (GIS) & Universal Data Mover (UDM) platforms.  The role involves knowledge transition from SME, on the job learning of the platform and Application Support activities.



What you need:

The role will mainly require following activities:

  • Triage and Support GIS/UDM related issues
  • Provide support to development projects
  • Support around version upgrades and patching
  • Ad hoc development and operational support (documentation, meetings, reviews etc.)
  • Deliver an outstanding level of Middleware Administration support across
  • Implement and test Middleware installs and upgrades
  • Provide technical support for production systems
  • Knowledge of Linux


Rate is negotiable – Contact Jonathan at: or call 016793182.