Alicia Grava

Contact
for this job

Alicia Bock Grava

Get in touch with me

+353 1 679 3182 [email protected]

Contact for this job

Alicia Bock Grava

Get in touch with me

Technical Support Engineer – Berlin, Germany (English Speaker)

Date added

16/10/2020

Reference

TSE

We have an exciting opportunity to join the unique and innovative field of 3D printing. Assist manufacturing companies with modern and scalable software that optimize their workflows and transition into industrial 3D printing.

Work together with a team of 15 developers in an agile environment and deploy the software with customers both on-premises and in the cloud. Take ownership from day one and show what you got.

Cultural fit is extremely important, so on top of your technical skills, you should be a good communicator, be creative, self-driven, bring your best ideas and expertise to constantly improve.

 

Your profile:

  • Experience in Enterprise Tech Support with customer-focused mindset
  • Experience with Docker, Linux Server Management, Shell and Bash
  • Experience with Jira incident management tools (customer service desk)
  • You know how to configure: DNS, SSL, SSH, Firewalls
  • Excellent communication in English

 

What you’ll be working on

  • Securing customers’ daily operations with our application
  • Consultation for IT infrastructure topics as well as support of on-premise installation and data migration processes
  • Work closely together with DevOps and build and improve a knowledge base with them
  • Help forming a scalable Technical Support Team
  • Define workflows and automate repetitive tasks

 

What’s in for you:

  • Flat hierarchy, informal environment – have the space to grow how you want
  • Flexible working hours
  • Educational support
  • International environment
  • Healthy office snacks and club bate
  • Company offsite events
  • Powerful equipment

 

This is an on-site position and we encourage applications for anyone willing to relocate to Berlin, though, please note that the company does not provide visa sponsorship.

Please note:
We have a number of similar positions currently, and in the future, which we would like to discuss with you should you indicate your interest in this role. When we receive your application for this role, we will contact you to advise you of our process for other similar positions.

Stelfox is fully compliant with GDPR regulations and you can read more in our privacy policy here: https://www.stelfox.com/privacy-policy-gdpr/

Your shared data will not be disclosed or transferred to a third party data controller or data processor located outside the EEA unless we have obtained your express consent.

We look forward to working with you.

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