Niall Gormley

Contact
for this job

Niall Gormley

Get in touch with me

+353 1 679 3182 [email protected]

Contact for this job

Niall Gormley

Get in touch with me

Technical Support Engineer

Date added

17/08/2020

Type

Permanent

Location

Cork

Category

Technical Support

Reference

8860

Salary

DOE

I am looking to speak with a Technical Support Engineer or someone with a Systems Admin background regarding this opportunity with a global cyber security company in Cork.

In this role you will work closely with customers in order to ensure that they are obtaining all of the benefits from the product suite. You will be joining a team of highly technical support engineers who provide the very best level of technical support.

This is not a normal support role; in this role you will work with other highly technical individuals with a high-tech bar. If you are a team player, willing to learn, curious and a natural problem solver then this is the role for you!

For more information on this role and details on the salary and benefits please give me a call on 0876950048 or email [email protected]

What you need:

Experience Required:

  • Previous experience (2 years) in a technical support or systems admin role.
  • Excellent customer service and communication skills
  • Outstanding troubleshooting and problem-solving skills
  • An understanding of network connectivity and protocols
  • Experience of working with Active Directory and Windows Servers.
  • Excellent written and spoken English (ability to speak another language such as French, German or Spanish would be an advantage).

Bonus Experience:

  • A Bachelor’s Degree in Computer Science or equivalent
  • Experience in SQL/PowerShell (querying, scripting)
  • Knowledge and experience storage devices (EMC, NetApp, Isilon)
  • Experience with Microsoft on Prem and Cloud offerings (SharePoint, Exchange, OneDrive)
  • Network+, Security+, MCSE, MCP

Please note:
We have a number of similar positions currently, and in the future, which we would like to discuss with you should you indicate your interest in this role. When we receive your application for this role, we will contact you to advise you of our process for other similar positions.

Stelfox is fully compliant with GDPR regulations and you can read more in our privacy policy here: https://www.stelfox.com/privacy-policy-gdpr/

Your shared data will not be disclosed or transferred to a third party data controller or data processor located outside the EEA unless we have obtained your express consent.

We look forward to working with you.

Apply now>