Technical Writer

About The Role:

Technical writers present information in the form of user and technical guides for software applications. Technical authors establish an understanding of the product or application, and then design and write documentation to explain it to users. These include how-to guides, manuals, references, instructions, operator guides, training guides or online help incorporated into software.

The role of Technical Author:

presenting the information, which involves activities including:

• organising information to meet the reader’s needs
• writing clear and relevant content
• making good use of screenshots
• creating and updating diagrams
• copy-editing to improve existing content

What you need:

Essential Skills

• Experience of writing a range of different types of documentation and for different audiences, including configuration and technical guides.
• Experience with a single sourcing documentation tool such as MadCap Flare.
• Experience with the Microsoft Office suite, particularly Microsoft Word. You should understand concepts such as the use of styles and macros.
• Experience with a graphics tool such as Visio, SnagIt or Photoshop.

The ideal candidate will have:

• Experience of writing documentation for financial services or compliance software.
• Experience of creating API documentation.
• Experience of creating documentation for Software as a Service (SaaS) products.
• Experience with revision control systems such as SVN and Git.
• Experience with CSS, HTML, XML, JSON, SQL.
• Experience with JIRA and Confluence.
• Knowledge of instructional design principles.
• Knowledge of UX principles.
• A degree of any type, preferably in a technical discipline such as Software Engineering, Computer Science or Technical Writing, or with a graduate certificate in technical writing/communication.
• Experience working in Scrum Teams or other Agile methodologies
• Can demonstrate the ability to acquire required technical skills and put these to effective use.
• Can provide accurate estimates for documentation tasks and meet deadlines.

For more information and a confidential chat about the above role -feel free to contact me at [email protected]