Technology Trends in Business

Emerging technology trends in business 2017

As IT recruitment experts, it’s essential that we pay attention to any new and emerging technology trends in business. After all, as companies seek to utilise these advances to help drive their business forward, it’s down to us to find potential employees who possess the required skills to help them harness the technologies available to their best possible effect.
So what should we expect to see in the world of technology during 2017? Here’s a look at some of the technology trends emerging right now, and how they can be applied to businesses across different sectors.

Technology trends to look out for:

While some of these technologies aren’t essentially ‘brand new’, this year we’ll be seeing them applied to business in new and innovative ways in order to enhance processes and customer experiences…

AR/VR – Augmented reality (AR) and virtual reality (VR) saw a big surge of interest last year thanks to the release of Oculus Rift and the Pokémon Go app, but that was just the beginning. Now, with firm evidence that the market is primed and ready to buy into these concepts, we can expect to see an increase in apps and devices that draw on these technologies. It’s not just about entertainment though: businesses stand to gain from the development of AR and VR based workplace productivity applications, and the use of VR for remote staff training, and communication and collaboration.

AI – Artificial Intelligence has come a long way over recent years, and 2017 promises even bigger and better things. For many customer-facing businesses, AI will help to enhance communications while cutting staffing costs. How? Rather than using real people to manage online chat facilities, AI powered chat bots will be used more and more to answer customer questions, and will also be used to analyse and identify trends in consumer activity and behaviours, allowing businesses to adapt to changes quickly and streamline their processes. This data will also help businesses to create more personalised experiences and tailor their interactions with individuals, providing a more proactive rather than reactive customer experience.

Robotics – Voice-controlled robotic technologies have already made their way into the mainstream marketplace – Google’s Home and Amazon’s Alexa being obvious examples. However, this year we’ll see this step up another level, with more developments in their use for manufacturing and also public-facing services, using them as both educational and sales tools. RaaS (Robotics as a Service) will become more common, with the agricultural industry already benefiting from this for services such as weeding, spraying and aerial imaging, plus we’ll see robotic technology use increasing for improving logistics and material handling in warehouses, factories and distribution centres.

Need help to harness these technologies?

If you want to make the most of these emerging technology trends in your business, you’ll need access to specialised staff who understand and can implement them – so if you need any help with your IT recruitment, please give us a call and we’ll be happy to discuss your requirements.