Production Support Engineer - Contract Role

Posted 09 November 2025
Salary Market related
LocationDublin
Discipline Technology Leadership , Software Engineering
Reference9956 / 1

Job description

Production Support Engineer – Contract Role

Location: Dublin (3 days/week on-site)
Contract: 6-Month Rolling

Stelfox is hiring a Production Support Engineer on behalf of one of our Dublin-based clients. This is a dynamic contract opportunity for a skilled engineer to work across multiple domains, including Operational Readiness, Site Reliability Engineering (SRE), DevOps, and ITSM practices.

The role spans across several domains and skill areas:

  • Operational Readiness Architect
  • Lead application health, performance, and capacity planning.
  • Collaborate with development teams for launch reviews and monitoring strategies.
  • Drive zero-downtime deployment frameworks.

Site Reliability Engineering (SRE)

  • Ensure scalability and resilience of applications.
  • Conduct blameless post-mortems and optimise incident response.
  • Automate alerts and establish SLOs with development teams.

DevOps & Automation

  • Enhance CI/CD pipelines and operational gating.
  • Promote automation to reduce manual toil.
  • Apply best practices in Chef Infra, Jenkins, and scripting.

ITSM Practices

  • Analyse platform ITSM activities and provide feedback to improve resiliency.

Skills & Qualifications

  • Must-Have:
    • Bachelor’s degree in Computer Science or related technical field.
    • Minimum 5+ years of support experience.
    • Strong experience with Linux systems.
    • Familiarity with distributed systems and incident management.
    • Excellent communication skills and a problem-solving mindset.
  • Good to Have:
    • Experience with Chef and Jenkins.
    • Java development experience.
    • Scripting and automation expertise.
    • Knowledge of enterprise monitoring tools such as Splunk.

If you are interested in this role, click 'apply' to send an updated copy of your CV to Honey Rathore or email honey@stelfox.com for more details.

Please note:

We have a number of similar positions currently, and in the future, which we would like to discuss with you should you indicate your interest in this role. When we receive your application for this role, we will contact you to advise you of our process for other similar positions.

Stelfox is fully compliant with GDPR regulations and you can read more in our privacy policy here: https://www.stelfox.com/privacy-policy-gdpr/

Your shared data will not be disclosed or transferred to a third party data controller or data processor located outside the EEA unless we have obtained your express consent.

We look forward to working with you.